Michael Eckersley founded HumanCentered in 2001. Prior to that he was Design Strategy Director at Sybase. His career began as a retail store designer for Allied Stores Corporation. With advanced degrees in design and cognitive science, he is a graduate of Washington University in St. Louis and Ball State University. Michael is a frequent guest speaker, and teaches graduate courses at The University of Kansas
Experience
As a team of affiliated scientists, designers and planners, HumanCenters deploys far and wide to provide critical research, intelligence, and consulting advice to companies. Industries served include Consumer Products, Health Care, Financial Services, Enterprise Software, Resorts, and Fast Food. Clients have included Yum!brands, Black & Decker, Employers' Health Network, St. John’s Health System, Intermountain Health Care, GMAC, 3point5.com, Sybase, Banco Popular, Novell, AARP, Open Solutions, Inc., New Zealand's Inland Revenue Service, and America's Smithsonian Institution.
What do advanced online banking tools, health care envionrments, and fast food services have in common? Humans. In other words, human needs, human wants, and human aspirations for the future. That's why we specialize on the critical customer interface, systematically working to innovate how customers experience and value brands, offerings and environments. By gaining better insights about customers and potential users, we can more effectively build-in business and technology assets. Ultimately, we are integrators, helping various corporate functions get on the same page to deliver solutions that are not just desirable to customers, but technically feasible and economically viable.
At HumanCentered we narrow the gap between people, brands and offerings...